Process
Six stages, defined artefacts, no surprises
Governance you can show to a board: every stage has entry criteria, deliverables and a decision gate.
- 01
Discover
Value-stream mapping, systems audit and success metrics.
- 02
Plan
Architecture, roadmap, budget envelope and delivery governance.
- 03
Design
Process design, data models and enterprise UX.
- 04
Develop
Agile sprints, automated testing, transparent demos.
- 05
Deploy
Cutover planning, training, hypercare and rollback safety.
- 06
Support
SLAs, monitoring, optimisation and continuous improvement.
Deliverables
What you own at the end of every stage
Documentation is part of the deliverable, not an afterthought.
- Current-state process map
- Solution architecture document
- Costed delivery roadmap
- Sprint demos and release notes
- Cutover and rollback plan
- SLA and support runbook
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